About this service

When a parent stops driving, appointments and errands quickly become a family logistics problem. A ride-share gets someone to the door but not much further. Our caregivers go with your parent from start to finish: helping them get ready, getting them there safely, waiting with them, and making sure they get home and settled.

What’s included

Doctor's offices, hospitals, clinics, labs and diagnostic centers
Physical therapy and rehabilitation appointments
Places of worship and senior or community centers
Social and cultural events, libraries, parks and walking trails
Visits to friends and family
Fitness and wellness centers, restaurants and cafes
Polling stations and city events

When families call us

A parent who has stopped driving, or should
Frequent medical appointments
Adult children who can't keep taking time off work
Recovery from surgery

How it works

Book transportation by the hour, starting from a one-hour visit, with no weekly minimum and no long-term contract. One hourly rate covers every Carenami service. Your dedicated Care Captain matches your parent with a background-checked caregiver, keeps the same caregiver on the schedule wherever possible, and adjusts the plan as needs change.

Where we provide transportation

We provide transportation across the Bay Area, including San Francisco, Oakland, Berkeley, Fremont, Pleasanton, Walnut Creek, San Mateo, Palo Alto, Mountain View and San Jose.

Frequently Asked Questions

Got more questions? Reach out to us at hello@carenami.com to know more.

Whose car does the caregiver use?

Caregivers may use their own vehicle. Miles driven with your parent during the visit are billed at a per-mile rate; the caregiver's drive to and from your parent's home is never charged.

Will the caregiver come into the appointment?

Only with your parent's explicit permission. With it, the caregiver can join the appointment and take notes for the family. Otherwise, they wait and help your parent home afterward.

What transportation is not included?

We do not provide emergency or medical transport, or rides in wheelchair-accessible vehicles. In an emergency, caregivers call 911.

Can a family member ride along?

Yes, as long as your parent is also in the car and the vehicle can carry everyone safely and legally. Caregivers never transport anyone without your parent present.

How far ahead should we book?

Please request rides at least 24 hours ahead. We try to accommodate shorter notice, but availability is not guaranteed.

Transportation