About this service
Technology can keep a parent connected to family, doctors and the outside world, or it can be a daily source of frustration. Our caregivers help your parent use the devices they already have, at their own pace, and set things up so they are easier to use between visits.
What’s included
- Setting up and using smartphones, tablets and computers
- Downloading and organizing helpful apps and games
- Video calls, texts, email and messaging apps
- Setting up social media, adding family and reviewing privacy settings
- Logging in to streaming services and finding shows
- Setting up and joining telehealth appointments
- Learning online grocery ordering, ride-booking and pharmacy delivery
When families call us
- A parent who keeps missing family video calls
- Telehealth appointments that are hard to join
- A new phone or tablet nobody has set up
- A parent who wants to order groceries or rides online
How it works
Book technology assistance by the hour, starting from a one-hour visit, with no weekly minimum and no long-term contract. One hourly rate covers every Carenami service. Your dedicated Care Captain matches your parent with a background-checked caregiver, keeps the same caregiver on the schedule wherever possible, and adjusts the plan as needs change.
Where we provide technology assistance
We provide technology assistance across the Bay Area, including San Francisco, Oakland, Berkeley, Fremont, Pleasanton, Walnut Creek, San Mateo, Palo Alto, Mountain View and San Jose.


