All you need to know about Carenami

Frequently Asked Questions

Got more questions? Reach out to us at hello@carenami.com to know more.

What is Carenami?
Carenami provides affordable companion care services for seniors, offering significant cost savings compared to traditional home care agencies. We emphasize flexibility, with no minimum hour commitment.
What tasks can Carenami Helpers assist with?
Carenami provides non-medical companion care services for seniors. Carenami Helpers can assist seniors with light housekeeping, meal preparation, transportation, shopping and errands, companionship, and technology assistance. For further information, please visit the Services page.
How is Carenami different from a traditional home care agency?
Carenami offers a more flexible and affordable alternative to traditional agencies. There are no minimum hour commitments. We provide comprehensive home care services, including light housekeeping, meal preparation, transportation, shopping and errands, companionship, and more. However, we do not offer personal care services like bathing, dressing, feeding, or toileting. Please note that we are not a licensed home care agency.
How much does Carenami cost?
Carenami's hourly rate is typically much lower than traditional home care agencies, resulting in significant savings. Our hourly rate ranges from $35 to $40, depending on care needs and the number of hours scheduled each week.
How are Carenami Helpers vetted and trained?
Carenami takes the safety and well-being of seniors seriously. All Helpers go through a thorough vetting process that includes at least two rounds of interviews, a background check with a 10-year multi-county criminal record search, a driving history check, verification of certifications where applicable, and reference checks when needed. They also receive training to ensure they can meet the unique needs of each senior.
Will my loved one have the same Helper each time?
Carenami strives to provide consistency and build a relationship between seniors and their Helpers. While unforeseen circumstances may arise, Carenami makes every effort to match seniors with the same Helper for each visit.
What is a Carenami Care Captain?
A Carenami Care Captain is a dedicated professional who serves as your personal point of contact at Carenami. As part of Carenami's in-house team of experts, Care Captains provide personalized support and seamless coordination of services for seniors and their families. They are readily accessible seven days a week via phone, email, or text to answer questions, address concerns, and make necessary adjustments to care plans. This dedicated support ensures that each client receives individualized attention and comprehensive care management, with someone always available to help navigate their care journey.
How flexible are Carenami's services?
We understand that each senior has unique needs and preferences. Therefore, we offer highly flexible and customizable plans, allowing seniors to choose the specific services, schedule, and duration that best suits them.
How do I get started with Carenami?
You can easily get started by clicking the "Find Helper" button or by calling (855) 938-5558. A Carenami representative will be happy to discuss your needs and help you create a personalized care plan.
Where is the Carenami service available?
Carenami’s services are currently available in the San Francisco Bay Area. We’re growing quickly, so let us know if you’d like Carenami to come to your city or town next!